初级剑桥商务英语 unit2

2.1A
ABC: Good morning , ABC software.
Caller: Hello this is Stephanie Ferguson from Morgan Enterprises. Could I speak to Mr. George Braun?
ABC: Is that Mr. Robert brown or Mr. George Braun?
Caller: I’m nor sure, I want to talk to someone about installing software.
ABC: Then you need to speak to George Braun. He’s a software engineer . I’ll transfer your call.
Braun: Hello, George Braun…
2.1C
1 I’m an accountant.
2 I work in the export department.
3 I’m a secretary.
4 I’m an engineer.
5 I’m the marketing¹ manager.
2.1D
The majority of the people in Singapore work in manufacturing, commerce and the service sectors². A total of 11.5% of the workforce³ are professional or technical workers; by that I mean people like accountants, engineers and lawyers. A further 7% are employed in administrative⁴ jobs. These are executives and managers, supervisors⁵ and so on, 15.5of the workforce have clerical of office jobs. That’s not only office clerks, but also secretaries, typists and receptionists. Just over a third of all jobs are in production, 36% to be exact. The remaining 30% work in other fields, such as sales.
2.2A
ABC: Good morning, ABC Software.
STEPHANIE: This is Stephanie Ferguson from Morgan Enterprises. I’d like to speak to Mr. Braun.
ABC: Is that Robert Braun or George Braun.
STEPHANIE: Er, George Braun.
ABC: Hold on, please.
STEPHANIE: Thank you.
BROWN: Brown here.
ABC: Hello, Mr. Braun. This is Stephanie Ferguson from Morgan Enterprises. I called last week about the computer system for our office.
BROWN: Sorry, can you repeat your name, please?
STEPHANIE: Yes. Stephanie Ferguson.
BROWN: I’m sorry, Ms. Ferguson. This is Robert Brown. I think you’ve got the wrong extension.
STEPHANIE: Oh, could you put me through to Mr. George Braun, please?
BROWN: Just a moment.
BRAUN: Braun speaking.
STEPHANIE: Is that Mr. George Braun?
BRAUN: Speaking.
STEPHANIE: Ah. My name’s Ferguson. I called you last week…
BRAUN: Sorry, can you spell that, please?
STEPHANIE: F-E-R-G-U-S-O-N. Stephanie Ferguson. From Morgan Enterprises. I called last week about software for our office’s computer system.
BRAUN: Oh yes, I remember…
2.3B1
WALKER: Walker speaking.
MARTIN: Is that you, Barbara? It’s Julian Martin.
WALKER: Oh, hi Julian. How can I help?
MARTIN: Can you give me some information about Maria? You know, the accountant at APG.
WALKER: Sure. What do you want to know?
MARTIN: What’s her surname?
WALKER: Oliveira.
MARTIN: Sorry, can you spell that?
WALKER: Yes. O-L-I-V-E-I-R-A.
MARTIN: What’s her address?
WALKER: Rua Cachambi 2.22260-000 Rio de Janeiro. Brazil.
MARTIN: Rio de Janeiro, Brazil. OK. Now , what’s her fax number?
WALKER: 55 21 394 6845.
MARTIN: I’m sorry, can you repeat that?
WALKER: Sure, 55 21 394 6845.
MARTIN: Right, oh, and could I just check her E-mail address?
WALKER: Ofcourse. It’s [email protected].
MARTIN: [email protected]. Great. Thanks for everything.
WALKER: You’re welcome. See you at the meeting on Friday. Bye.
MARTIN: Bye.
2.3B2
RECEPTIONIST: Sand and Sand.
SPENCER: This is Tamara Spencer. Can I speak to tom Morrison please?
RECEPTIONIST: Hold the line, please.
MORRISON: Morrison speaking.
SPENCER: Hello. It’s Tamara Spencer.
MORRISON: Oh, hello Tamara. What can I do for you?
SPENCER: Well, I need some information about Yosio Takahasi.
MORRISON: Sure. What do you want to know?
SPENCER: Who does he work for?
MORRISON: Oceania.
SPENCER: How do you spell that?
MORRISON: O-C-E-A-N-I-A.
SPENCER: O-C-E-A-N-I-A. Right. What does he do?
MORRISON: He’s a sales representative.
SPENCER: Ah. What’s his telephone number?
MORRISON: Just a minute. 813 3827 4848.
SPENCER: Sorry, can you say that again?
MORRISON: It’s 813 3827 4848. Anything else?
SPENCER: Yes. Dose he have an E-mail address?
MORRISON: I’ll just find it…here it [email protected].
SPENCER: [email protected]. Well, that’s everything then. Thanks for your help.
MORRISON: You’re welcome. Bye for now.
SPENCER: Bye.
2.3C
1 545 760 2 485255 3 613 1002
4 348 1991 5 684 4521 6 854 166
7 322 752 8 553 0067 9 757 3658
10 605 7331

1 marketing   

n.行销，在市场的买卖，买东西

参考例句：

• They are developing marketing network.他们正在发展销售网络。
• He often goes marketing.他经常去市场做生意。

2 sectors   

n.部门( sector的名词复数 )；领域；防御地区；扇形

参考例句：

• Berlin was divided into four sectors after the war. 战后柏林分成了4 个区。 来自《简明英汉词典》
• Industry and agriculture are the two important sectors of the national economy. 工业和农业是国民经济的两个重要部门。 来自《现代汉英综合大词典》

3 workforce   

n.劳动大军，劳动力

参考例句：

• A large part of the workforce is employed in agriculture.劳动人口中一大部分受雇于农业。
• A quarter of the local workforce is unemployed.本地劳动力中有四分之一失业。

4 administrative   

adj.行政的，管理的

参考例句：

• The administrative burden must be lifted from local government.必须解除地方政府的行政负担。
• He regarded all these administrative details as beneath his notice.他认为行政管理上的这些琐事都不值一顾。

5 supervisors   

n.监督者，管理者( supervisor的名词复数 )

参考例句：

• I think the best technical people make the best supervisors. 我认为最好的技术人员可以成为最好的管理人员。 来自辞典例句
• Even the foremen or first-level supervisors have a staffing responsibility. 甚至领班或第一线的监督人员也有任用的责任。 来自辞典例句